Tenants

  • When can I schedule a showing?

    Please contact us to schedule a showing. Please list the dates and times that work best for you and we will do our best to accomodate your schedule.

  • Who needs to fill out an application?

    Any adult over the age of 18 will fill out an application and pay the non-refundable application fee.

  • Do you run background checks?

    Yes. As part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history. In addition, we will verify your current or most recent rental history and your emplyment information. A Rental Verification Form and Employment Verification Form will be sent to you.


    We request credit scores of 700 and above from each applicant with no bankruptices, no judgements, and no liens. 


    If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.

  • Do you require a security deposit?

    Yes. The amount can vary per rental. Please contact us for more information. 

  • How long is the lease term?

    Leases normally run for one year, sometimes with an option to renew.  Depending on the unit, we may be able to work with you on different terms.

  • How quickly can I move in?

    We will do our best and work to get you moved in according to the timeline that works best for you. Your move in date depends on the status of the property you will be leasing. 

  • What does the tenant portal do?

    The Tenant Portal is an online tool provided for you at no additional cost. You will be able to:

    1. Pay your rent online.
    2. View your previous and upcoming payments.
    3. Add your renter's insurance information.
    4. Submit and track maintenance requests.
  • Why should I rent with you?

    We are committed to providing fair, accurate information on the condition of every property.


    We strive to ensure that all requests and questions are addressed in a fast, positive manner and to exceed your expectations. 


    Our goal is a lasting relationship built on trust and results.

  • How often is rent due and how can I pay it?

    Rent is due monthly, typically on or before the 1st of each month. 


    Depending on the property, you may be able to pay rent automatically online through credit card, debit card, or ACH (eCheck wire transfer).


    One-time payments may also be available in your tenant portal. 


    If ACH is available, the money will not leave your account immediately, so you will need to leave the balance in the account until the process is completed. 


    Alternatively, you can mail a personal check, certified check, or money order to 16185 Los Gatos Blvd. Suite 205 Los Gatos, CA 95032.

  • How do I access my Tenant Portal?

    If the tenant portal is enabled for your property, you will receive an automated invitation to your email. You can also click here to watch a video on using the portal.

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